Privacy Policy

( Updated: 2025-02-03 )

Bestway Gujarat, operated by mQube Media & Entertainment LLP, values your privacy and takes security measures to protect your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.bestwaygujarat.com.

By accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services. We may update this policy periodically, so we encourage you to review it regularly.

1. Scope of Privacy Policy

This policy applies to all users of Bestway Gujarat and governs:

  • How we collect and use your information.
  • Your rights regarding personal data.
  • Security measures to protect your information.

This Privacy Policy does not apply to:

  • Third-party services, websites, or applications linked to our website.
  • Third-party entities we do not own, manage, or employ.

We make reasonable efforts to work with service providers that uphold high privacy and security standards. However, Bestway Gujarat is not responsible for third-party privacy practices.

2. Information We Collect

We collect personal and behavioral data to enhance user experience, improve services, and fulfill orders.

A. Personal Information

When you interact with our website, we may collect:

  • Contact Information: Name, phone number, email address, and shipping address.
  • Account Details: Username, password, and profile preferences.
  • Payment Information: Billing address, credit/debit card details, UPI ID (stored securely and processed by third-party payment gateways).

B. Behavioral Information

When you browse our website, we collect:

  • Device & Browser Details: IP address, operating system, browser type.
  • Website Interaction Data: Page visits, time spent, purchase history.
  • Referral Information: The URL of the website that directed you to us.

C. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

  • Analyze website traffic and improve performance.
  • Enhance your shopping experience by remembering your preferences.
  • Provide relevant product recommendations.

You can disable cookies in your browser settings, but some features may not work properly if disabled.

3. How We Use Your Information

We use collected data to:

  • Process orders and transactions securely.
  • Improve website functionality and customer experience.
  • Send transactional emails (order confirmations, tracking updates).
  • Provide personalized recommendations and offers.
  • Prevent fraudulent transactions and enhance security.

We do not sell or rent your personal data to third parties.

4. How We Protect Your Information

We implement strict security measures to safeguard your personal data:

  • Encrypted payment processing via secure third-party gateways.
  • Restricted access to sensitive data (only authorized personnel can access).
  • Regular security audits to prevent data breaches.

While we take every precaution, no online transmission is 100% secure. You are responsible for keeping your login credentials confidential.

5. Sharing of Personal Information

We may share your data only in the following cases:

A. With Service Providers

We may share information with trusted third-party vendors for:

  • Payment processing (banks, UPI platforms).
  • Order fulfillment & delivery (courier/logistics companies).
  • Website analytics & advertising (Google Analytics, marketing agencies).

B. Legal Compliance & Security

We may disclose your information:

  • If required by law enforcement agencies or government authorities.
  • To protect Bestway Gujarat from fraud or legal disputes.
  • If necessary for contract enforcement or intellectual property protection.

We do not share data with advertisers or unauthorized third parties.

6. Your Rights & Choices

As a user, you have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing emails and promotional messages.
  • Request a copy of the personal data we store about you.

To exercise your rights, contact us at bgsupport@mqube.in.

7. Data Retention Policy

We retain personal data only as long as necessary for:

  • Order fulfillment and service improvement.
  • Compliance with legal or financial obligations.
  • Fraud prevention and dispute resolution.

Once data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links & External Websites

Our website may contain links to external websites (e.g., payment gateways, social media). These sites operate under their own privacy policies. Bestway Gujarat is not responsible for third-party privacy practices.

9. Changes to this Privacy Policy

We may update this policy without prior notice. All changes take effect immediately upon posting on www.bestwaygujarat.com.

We encourage users to review this policy periodically. Continued use of our services after updates means you accept the changes.

10. Grievance Officer & Contact Details

In compliance with the Information Technology Act, 2000, our Grievance Officer handles privacy concerns and legal requests.

Grievance Officer:
Bestway Gujarat by mQube Media & Entertainment LLP
270, Chitrakoot Farms, Kolat-Telav Road, Telav, Ahmedabad 382210
📧 Email: bgsupport@mqube.in
📞 Phone: 9664522268
⏰ Available: Monday to Friday, 10 AM – 6 PM

Questions?

For privacy-related inquiries, contact us at bgsupport@mqube.in.

By using our website, you consent to this Privacy Policy.